If you bought a ticket from Ticketmaster between 2015 and 2018, you might be eligible for part of a newly approved multi-million-dollar class action lawsuit in Canada.
A Saskatchewan court has officially approved a $6 million settlement in a Ticketmaster class action, following allegations that the company used « drip pricing » — a tactic where extra fees are only revealed late in the checkout process, which is banned under the Consumer Protection and Business Practices Act.
While Ticketmaster denies any wrongdoing, it has agreed to the settlement, which the court has now ruled is fair, reasonable and in the best interests of class members.
If you think you might qualify for compensation, here’s everything you need to know about eligibility, how much you could get and how to claim your Ticketmaster credits.
Who is eligible to claim?
According to the settlement website, the class includes anyone who purchased tickets for an event in Canada (except Quebec) using Ticketmaster’s website or mobile app between September 1, 2015, and June 30, 2018.
However, not everyone in the class is eligible for a credit. Payouts will only be available to those who purchased tickets between January 1, 2018, and June 30, 2018. If that applies to you, you’re considered a « credit-eligible class member » and will be able to claim compensation once the process opens.
How much could you get?
The settlement includes a claims process where credit-eligible class members will receive a Ticketmaster electronic gift card worth up to $45.
The gift cards will be transferable but non-refundable and will have no expiry date. The exact amount each person gets will depend on how many people submit claims.
The total settlement is valued at $6,027,000, but this amount will be reduced by legal fees, administrative costs and other court-approved deductions. In his decision, Justice Graeme Mitchell approved a $25,000 honorarium for the representative plaintiff, as well as legal fees of $1,725,000 for the lawyers representing the class.
« While this case does not involve a mega-settlement, it has proved to be a legitimate consumer protection lawsuit which could only have been viably prosecuted as a class action, » he wrote. « Class counsel deserve an economic incentive for pursuing this claim to its successful resolution. »
How can you claim your credits?
For now, you don’t need to do anything at all. If you are eligible, Ticketmaster will notify you via email with instructions on how to claim your voucher once the settlement process is finalized.
If any settlement money is left after the distribution process, the remaining amount will be donated to organizations selected by Ticketmaster and the plaintiff, subject to court approval.
For now, keep an eye on your inbox and stay tuned for further updates!
Love this? Check out our Narcity noticeboard for details on jobs, benefits, travel info and more!
AI tools may have been used to support the creation or distribution of this content; however, it has been carefully edited and fact-checked by a member of Narcity’s Editorial team. For more information on our use of AI, please visit our Editorial Standards page.
Source: Narcity – Read More
